Q1: Are you a manufacturer or a trading company?
A: We are a manufacturer, we have a professional factory in Guangdong China, which produce all kinds of metal detector, check weigher, needle detector, and so on.
Q2. Do you sell the accessories for Products?
A: Yes. We have matched the parts for our testing equipment. If our machines are damaged by fire, water flood, earthquakes, unsteady power, and other natural disasters, we are willing to supply match parts with the lowest price for you.
Q3. How about the packing for a product? Is it easily damaged during transportation?
A: We take plywood cases for the package that is suitable for export.
Q4. What's your main product?
A: We are professional in multi-head weigher, conveyor machine, packing machine, Metal detector, Check weigher and other related electronic products and machine
Q5. How about your after-sales policy?
A: Customer first is our always principle. All of our product's normal warranty is 12 months. We give necessary back or video guidance for daily problems. If massive products occur big quality problems.
Our technical and engineer support overseas service.
Q6. Do you accept customer Logos and customized ones?
A: we accept kinds of customized logos for all of our products for customers.
After-sale services:
1. Manual / Videos of machine installation, adjusting, and maintenance are available for you.
2. If any problems happened, telecom or online face-to-face communication is available 24 hours.
3. Engineers & technician Engineers available to serve machines for your country.
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